Terms and Conditions

1. Introduction

Welcome to CanonImage.com. By accessing, browsing, or using this website, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website, products, and services. If you do not agree with any part of these terms, please do not use our website.

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2. Business Overview

Canon Image is an eCommerce platform offering Canon cameras, lenses, accessories, and related imaging products. We operate as an authorised Canon flagship store, ensuring all products listed are genuine and sourced through official distribution channels.

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3. Product Information & Authenticity

We make every effort to ensure that all product details, specifications, images, and pricing are accurate and up to date.

• All products sold are 100% genuine and come in manufacturer‑sealed packaging.
• We do not deal in grey market products.
• We do not tamper with product boxes, accessories, or serial numbers.
• Official manufacturer warranty applies wherever specified.

However, minor variations in product packaging or specifications may occur as per manufacturer updates.

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4. Pricing & Availability

Prices displayed on the website are subject to change without prior notice.

• We strive to maintain accurate pricing at all times.
• In case of pricing errors, we reserve the right to cancel or revise an inquiry/order.
• Product availability is subject to stock confirmation.

Discounts, promotional offers, or bundle deals may be time‑limited and governed by specific campaign terms.

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5. Inquiry‑Based Purchases

Currently, CanonImage.com operates on an inquiry‑first purchase model.

• Customers submit product inquiries instead of direct checkout.
• Our team connects to confirm price, availability, and delivery timelines.
• Orders are processed only after mutual confirmation.

We reserve the right to accept or decline inquiries at our discretion.

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6. User Responsibilities

By using this website, you agree:

• To provide accurate contact and inquiry information.
• Not to misuse, copy, or reproduce website content without permission.
• Not to engage in fraudulent, abusive, or unlawful activity.

Unauthorized use of this website may result in legal action.

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7. Intellectual Property

All website content including logos, images, product data, text, graphics, and design elements are the intellectual property of Canon Image or respective brand owners.

Use, reproduction, or distribution without written consent is strictly prohibited.

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8. Third‑Party Links

Our website may contain links to third‑party websites for brand information or references. We are not responsible for the content, policies, or practices of those external sites.

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9. Limitation of Liability

Canon Image shall not be held liable for:

• Any indirect or consequential damages arising from product use.
• Manufacturer defects covered under brand warranty.
• Delays caused by logistics partners or unforeseen circumstances.

Our liability is limited to the value of the product confirmed via inquiry.

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10. Privacy

Customer data submitted through inquiries or contact forms is handled as per our Privacy Policy. We do not sell or misuse customer information.

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11. Policy Updates

We reserve the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be published on this page with a revised effective date.

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12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in India.

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13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Email: help@canonimage.com
Contact Number: +91-8108101732
Address: Canon Image Square, Unit No 34F, Ground Floor, Shree Laxmi Vijay Bldg, Laxmi Indl Estate, Off New Link Road, A